Shipping Policy

At Ammorela, we are committed to providing reliable and efficient shipping to customers worldwide. Every day, we deliver to hundreds of customers, ensuring that each order is handled with care and delivered with speed and discretion.

Our order fulfillment process is divided into two stages:

• Processing Time: After your order is placed, it undergoes verification, quality inspection, and packaging. This process takes 1–5 business days before shipment.
• Shipping Time: This refers to the duration it takes for the package to reach you after it has been shipped. The shipping time depends on the destination.

Estimated Shipping Times (Excluding Processing Time):

• United States (excluding Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands): 8–12 business days
• United Kingdom, Germany, France, Spain (excluding Balearic Islands, Las Palmas, Santa Cruz): 6–12 business days
• Australia, Canada, Italy: 12–18 business days
• Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal: 15–25 business days
• Japan, South Korea (with correct tax ID number): 8–18 business days
• Middle East (e.g., Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait): 25–50 business days
• South America (e.g., Colombia, Brazil, Guatemala): 17–30 business days
• Singapore: 6–10 business days
• Mexico: 25–40 business days

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• Order Tracking
• Once your order has been processed and shipped, you will receive a confirmation email with a tracking link. Please note that tracking information may take a few days to become available.
• You can also track your order through your Ammorela account.
• Taxes & Duties
• Shipping fees include taxes, so no additional import duties will be charged. However, customers are required to cooperate with customs inspections if necessary.
• If a return is initiated, any taxes incurred during the process will be the customer’s responsibility.
• Countries with Import Restrictions on Adult Products
• Some countries have strict regulations regarding the import of adult wellness products. Please read the disclaimer on our website before placing your order to avoid delays or returns. Although we will make every effort to assist in customs clearance, Ammorela cannot be held liable for items detained by customs in these regions:
• India
• Turkey
• Indonesia
• United Arab Emirates
• Iraq
• South Korea
• Japan
• Pakistan
• Egypt
• Saudi Arabia
• Morocco
• Malaysia
• Bangladesh
• Kuwait
• Algeria
• Jordan
• Uzbekistan
• Thailand
• Oman
• Qatar
• Kazakhstan
• Lebanon
• Azerbaijan
• Nigeria
• Tunisia
• Palestine
• Albania
• Libya
• Bahrain
• Kyrgyzstan
• Iran
• Tajikistan
• Senegal
• Maldives
• Mali
• Mauritania
• Sudan
• Brunei
• Guinea
• Somalia
• Syria
• Afghanistan
• Niger
• Changing Your Delivery Address
• If you notice that your delivery address is incorrect, please contact our Customer Support at rimebk4@gmail.com as soon as possible. We can update the address only before your order is dispatched. Once it’s shipped, the address cannot be changed.
• Discreet Packaging
• We understand the importance of privacy. All orders are shipped in plain, unmarked packaging with no indication of the contents. Rest assured—your privacy is fully protected.
• Need Help?
• We’re here for you! For any shipping-related questions, feel free to reach out to us at:
• 📧 Email: rimebk4@gmail.com