Privacy policy

This Privacy Policy describes how Ammorela (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from i00isy-10.myshopify.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” and “your” refer to users of our Services, including customers, website visitors, and others whose data we may collect.

By using our Services, you consent to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, legal obligations, or other operational needs. Updated versions will be posted on the Site with a new “Last updated” date.

How We Collect and Use Your Personal Information

We collect your personal information from various sources depending on how you interact with us. This includes:

  • Communicating with you
  • Providing or improving the Services
  • Complying with legal obligations
  • Enforcing terms of service
  • Protecting our users and rights

What Personal Information We Collect

Information You Provide Directly:

  • Contact info (name, address, phone number, email)
  • Order details (billing/shipping address, payment info)
  • Account info (username, password, security questions)
  • Customer support communications

Information Collected Automatically (Usage Data):

  • Device and browser type
  • IP address and network info
  • Site usage and interaction data
  • Collected via cookies and similar technologies

Information from Third Parties:

  • Vendors like Shopify
  • Payment processors
  • Marketing partners
  • Analytics and data services

How We Use Your Information

  • Provide Products and Services: To fulfill orders, process payments, manage accounts, and arrange shipping.
  • Marketing and Advertising: To send you promotional materials or tailor ads to your preferences.
  • Security and Fraud Prevention: To detect or prevent suspicious activities.
  • Customer Support and Improvement: To enhance your experience and improve our services.

Cookies

We use cookies and similar technologies to improve your experience and understand user behavior. Learn more at: https://www.shopify.com/legal/cookies

You can control cookies through your browser settings. Blocking cookies may limit certain site features.

How We Disclose Personal Information

We may disclose your information:

  • To vendors and service providers (e.g., payment processors, fulfillment services)
  • To business and marketing partners
  • At your direction or with your consent
  • Within our corporate group
  • In a business transaction or to comply with legal obligations

Categories of Information Disclosed

We may disclose the following categories of personal information:

  • Identifiers: This includes contact and account information such as your name, email address, mailing address, and phone number. These may be shared with vendors, business partners, and our affiliates.
  • Commercial Information: This includes details about your purchases, order history, and shopping preferences. These may be shared with service providers and partners involved in order fulfillment and marketing.
  • Internet or Network Activity: This includes usage data such as your interactions with our Site, pages viewed, and IP address. This information may be shared with analytics providers and other vendors who help us improve the Services.
  • Geolocation Data: We may collect and share your general location information with certain service providers and partners for purposes such as shipping logistics and analytics.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Third-Party Sites

Our Site may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16. Parents may contact us to request data deletion.

Security and Data Retention

We use reasonable measures to secure your data. However, no system is 100% secure. Avoid sending sensitive info through insecure channels.

We retain personal data as needed for account maintenance, service delivery, compliance, dispute resolution, and legal purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access/Know: Request the personal data we hold about you.
  • Delete: Request we delete your data.
  • Correct: Request we fix incorrect data.
  • Portability: Receive or transfer your data in a structured format.
  • Restrict Processing: Ask us to limit use of your data.
  • Withdraw Consent: Withdraw consent at any time.
  • Appeal: Appeal a decision if we decline your request.

To exercise these rights, contact us using the information below. We may need to verify your identity.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your data, contact us directly. If unresolved, you may file a complaint with your local data authority.

International Transfers

Your data may be processed outside your country, including by third-party partners. We rely on recognized data transfer mechanisms like the EU Standard Contractual Clauses when applicable.

Contact

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at:

📧 Email: rimebk4@gmail.com
📍 Mailing Address: 1 Tuen Shun Street, Tuen Mun, NT, Hong Kong